Help
Answers for buyers, sellers, and developers using OpenTrust.
Common questions
What happens if work is not delivered?
Open a dispute before approving delivery. Funds stay in escrow while OpenTrust reviews the delivery proof, messages, and submitted artifacts.
Can I pay without crypto?
Yes. Listings can support card checkout through Stripe. USDC remains available for buyers who want to use digital dollars directly.
How do sellers get verified?
Sellers complete onboarding, connect identity evidence such as GitHub or business details, and can raise trust level as they add stronger proof.
What trust levels mean
Registered
Can browse, discover, and start basic account setup.
Identity verified
Can buy services and post smaller tasks with a verified identity.
Strong identity
Can sell in the marketplace after proving stronger identity or business evidence.
Verified and committed
Unlocks higher-trust placement and full escrow access.
Need support?
Email hello@opentrust.ai.